INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q: What types of phone cases do you offer? Does it support customized design? ‌

Answer: We specialize in high-end mobile accessories, including Kevlar magnetic cases, anti yellowing TPU cases, anti drop protective cases, and customized brand solutions, suitable for mainstream models such as iPhone, Samsung, Google Pixel, etc. Supporting OEM/ODM customization, we can provide our own brand labels, packaging design, and functional adjustments (such as magnetic strength and color customization) to meet your differentiated needs.

Q: What is the minimum order quantity (MOQ)? Can startups or small sellers collaborate? ‌

Answer: We offer flexible minimum order quantities, with some basic models having MOQ as low as 500 pieces, and customized models adjusted according to design complexity. Specially designed for start-up brands, Amazon sellers, and independent websites to avoid inventory pressure and help you quickly verify the market.

Question: How can quality be guaranteed? Is there a certification or testing report? ‌

Answer: All products undergo strict quality control processes, including drop testing, wear resistance testing, and environmental material certification (such as RoHS). We can provide third-party testing reports to ensure compliance with international safety standards. Direct supply from Shenzhen factory, with full monitoring from prototype to mass production.

Q: How long is the delivery cycle? Do you support sample testing first? ‌

Answer: The standard delivery cycle for orders is 15-30 days (depending on the quantity and customization complexity). Support free sample application (with shipping costs) to help you confirm design, feel, and functionality. The Hong Kong headquarters coordinates logistics to ensure efficient and transparent global distribution.

 

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